Residential Program Manager

The Shelter is seeking applications for a leadership position providing program support, oversight, and supervision for all residential services. Successful candidates will have experience with residential program development, setting & achieving team goals, staff & volunteer management, and enhancing client and workforce engagement. Understanding of trauma-informed and equitable service provision, intimate partner violence and intersectionality, and facility management are required. Bachelor’s degree in human services or related field is required; master’s is preferred. 3-5 years of experience in non-profit management may be substituted for master’s degree. Send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it. by 09/30/23. Position will remain open until filled. EOE.


The Organization

The Shelter for Help in Emergency is committed to providing a safe, supportive, confidential, and respectful environment in which survivors of domestic violence are empowered with the knowledge of personal and community resources, as well as the skills needed to make informed decisions for themselves and their families.

Since 1979, the Shelter for Help in Emergency has provided comprehensive, trauma-informed services to adults and children who are victims of domestic/intimate partner violence in Planning District Ten (City of Charlottesville, and the surrounding counties of Albemarle, Fluvanna, Greene, Louisa, and Nelson).

Today, the Shelter for Help in Emergency provides strong, well-established programs and services that respond to the needs of the whole community. Clients are served within a safe, confidential residential facility, and through a Community Outreach Center. Residential and outreach clients are offered a range of services including crisis intervention, case management, counseling, legal advocacy and court accompaniment, programs for children and adolescents, and specific outreach to the Spanish-speaking community. The Shelter has worked to become a resource to the whole community – a place where people can find information about domestic violence and learn ways in which they can get involved.


Job Type: Full-time

Salary: $50,000.00 - $55,000.00 per year